Trouble installing Storyline update


When I try to install the new Storyline update (which I downloaded from the site this morning), I get an error message that says "It appears you have Articulate Storyline running. Make sure Articulate Storyline is closed, then run this install again."

I don't have Storyline open, and I have even re-started my computer a few times to try to refresh it, but still can't seem to get it to install. Any suggestions?


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