Trouble previewing projects

Nov 25, 2016

Hi all,

I'm experiencing problems with previewing my project and am wondering if anyone else has had the same issues? When I click preview (or publish), I get an error report saying something went wrong with articular storyline and it might close. This is the only project it happens with as I can preview other projects. Could there be a problem within my project that anyone knows how to identify and fix?

 

Thanks in advance,

Tracey

8 Replies
Tyler Braddick

Hi Diane!

Thanks for reaching out! I've taken a look at your project and found the issue was with the Isabel character on slide 1.16. It had an extra state you were not using in the triggers, so I removed and reinserted the character. The project now previews and publishes without any error.

Take a look at the file and let me know if this helps! 

 

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