Each time I click Save for my project, I get a dialog box which says, “Project was not saved properly. To keep your changes, you’ll need to save the project with a new name or a different location.”
How can a rectify this so that I don’t end up with a new copy each time I save my work?
If it’s relevant, I am using a Mac partitioned with Parallels running Windows 10.
do you work and save locally or on a network? Articulate always recommends working locally (for excample on the C drive). I experienced issues like that only when my file was on a network. Your file can get currupt this way and in the worst case not be opened again.
You might want to take a look into these articles for tips:
Thank you for your response. I intended to save locally but I think my Mac treats it as a network, as I can see my Mac files even when working in Parallels and Windows 10. However, since I initially wrote this posts, I haven’t had the same issue with saving. Who knows?
I am glad to hear that the issue hasn't been reoccurring for you!
I did want to share that when working on a Mac with Parallels, it is best to disable the shared profile. That way, all the default Windows folders reside in the Windows environment, not the native Mac environment. We have a great resource on using Storyline with Parallels that I hope will help here:
3 Replies
Hi Joy,
do you work and save locally or on a network? Articulate always recommends working locally (for excample on the C drive). I experienced issues like that only when my file was on a network. Your file can get currupt this way and in the worst case not be opened again.
You might want to take a look into these articles for tips:
Storyline 360: Tips for Managing Project Files
Follow These Tips to Reduce Your Risk of Corrupting or Losing Project Files
If you still have problems, you might want to contact the support team so they can look into your file.
Susi
Hi Susi,
Thank you for your response. I intended to save locally but I think my Mac treats it as a network, as I can see my Mac files even when working in Parallels and Windows 10. However, since I initially wrote this posts, I haven’t had the same issue with saving. Who knows?
Thanks again.
Hi Joy,
I am glad to hear that the issue hasn't been reoccurring for you!
I did want to share that when working on a Mac with Parallels, it is best to disable the shared profile. That way, all the default Windows folders reside in the Windows environment, not the native Mac environment. We have a great resource on using Storyline with Parallels that I hope will help here:
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