Trouble Updating Articulate 360

I am not getting notifications in my dashboard for the updates, nor can I search for updates.  When I troubleshoot, below is the output from the status section.  We have a team license for 5 people.  I am the administrator for the licenses.  I am the only person having this issue.  My entire team is on-site at the company headquarters, I am using VPN.  Do you know what I can do to fix my problem? Please advise so I can contact my internal IS support. 

User Authentication: Untested
Authentication (https://api.articulate.com/auth/oauth/ro): Failure; Could not connect to *Authentication*: Request timed out;
Profile (https://api.articulate.com/profile): Failure; Could not connect to *Profile*: Request timed out;
Desktop Apps and Updates: Untested
Desktop Apps and Updates (https://api.articulate.com/products): Failure; Could not connect to *Desktop Apps and Updates*: Request timed out;
360 Synchronization (): Failure; Could not sync with Articulate 360 (see log for details);
Content Library Characters: Untested
Characters (https://api.articulate.com/content-pass/characters): Failure; Could not connect to *Characters*: Request timed out;
Content Library Images: Untested
Content Library Images (https://api.articulate.com/content-library/images): Failure; Could not connect to *Content Library Images*: Request timed out;
Content Library Templates: Untested
Templates (https://api.articulate.com/content-pass/templates): Failure; Could not connect to *Templates*: Request timed out;
Team Slides: Untested
Team Folders (https://api.articulate.com/team-slides/folders): Failure; Could not connect to *Team Folders*: Request timed out;
Team Profiles (https://api.articulate.com/public/profiles): Failure; Could not connect to *Team Profiles*: Request timed out;
Team Projects (https://api.articulate.com/team-slides/templates): Failure; Could not connect to *Team Projects*: Request timed out;
Publish to Articulate 360: Untested
Review Items (https://api.articulate.com/review/items): Failure; Could not connect to *Review Items*: Request timed out;