Trouble when publishing Storyline360 to web (Wordpress)

Feb 15, 2018

Please help. 

Trying to publish a storyline to our website (https://rdn1.com/pathways/).

Parts of it view properly and other parts look all jumbled and sometimes freezes. I also want it to view properly on mobile devices without users having to download the articulate app.

I tried publishing it as HTML5/Flash..I had also published it using the other options except "Flash" & "HTML5-Flash"

Any help or direction would be greatly appreciated. Thanks!

1 Reply
Katie Riggio

Hi there, Jason!

I'm really sorry to hear about the screen flashing and freezing issues. I clicked on your link, and I also saw the same behavior. Here's a Peek of what I saw.

For next steps:

  • Do you experience these issues when in Preview mode?
  • Are you able to upload your course to either Amazon S3 or Tempshare and share the link here? This will help us determine if there is an issue with how your site is loading the course.

I also wanted to share this handy article on best practices for working on Storyline files. 

I'll await your reply!

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