Trouble with Content Library 360

Jun 13, 2019

I am unable to access most of the items in the Content Library. When I do a search for photos, illustrations, icons or videos, most of the items are blocked.

Our tech support stated we need to access the material from a proxy server. Is there a place in the software settings to make this adjustment?

If not, how do we go about setting that up?

5 Replies
Agosh Shah

I'm having the same issue. If this was an issue with the networks in which a secure network blocks the required domains for articulate 360 softwares to run properly wouldn't this affect all content library images. Currently when I search the content library from rise I see some images and not others. Only some image thumbnails load up and many are missing. Would you suggest the same fix for this?

This discussion is closed. You can start a new discussion or contact Articulate Support.