Trouble with Content Library 360

I am unable to access most of the items in the Content Library. When I do a search for photos, illustrations, icons or videos, most of the items are blocked.

Our tech support stated we need to access the material from a proxy server. Is there a place in the software settings to make this adjustment?

If not, how do we go about setting that up?

5 Replies
Agosh Shah

I'm having the same issue. If this was an issue with the networks in which a secure network blocks the required domains for articulate 360 softwares to run properly wouldn't this affect all content library images. Currently when I search the content library from rise I see some images and not others. Only some image thumbnails load up and many are missing. Would you suggest the same fix for this?