Trouble with effects - Storyline 3.25

Feb 21, 2019

Hello

I updated my STORYLINE and I have some troubles with effect.

Before export I choose reflexion effect with some pictures, after export these effects doesn't work anymore. I don't understand !

See below img and look effects

Can you help me about this.

Before_export_WEB.png
After_export_WEB.png

3 Replies

Alyssa Gomez
Staff

5 years ago02/21/19 at 5:21 pm (UTC)

Hello Gilles,

Thanks for including those screenshots. Can you help me with a few more details?

What version of Storyline are you using? To check, click the Help tab, then click About Storyline. You should see 3.25.18009.0 if you're using Storyline 360.
Does this problem happen in all web browsers or in one particular web browser?

Gilles Pieri
Author

5 years ago02/22/19 at 11:27 am (UTC)

Hello Alyssa

You can see the version in the file on attachment

And yes it's appear in all browsers plus a new problems, the triggers are very slow and loading page too !

Capture_d_écran_2019-02-22_à_12.25.27.png

Alyssa Gomez
Staff

5 years ago02/22/19 at 5:09 pm (UTC)

Hi Gilles,

I'd love to have our Support team take a closer look at your file to determine if there's a bug. If that works for you, you can upload your file privately to our support team here. We'll give it a test and let you know what we find!

Trouble with effects - Storyline 3.25

3 Replies

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