Trouble with install / uninstall
I'm using a Mac with Mavericks, running storyline on a VM (VM Fusion 6), and I can't seem to install OR uninstall Storyline 5. Every time I try, I get an error message "It appears you have Articulate Storyline running. Make sure Articulate Storyline is closed, then run this install again."
However, Storyline is NOT running. I've tried restarting, rebooting completely, and uninstalling. Every time the install wizard starts, it's no love with the same error message above. My install wizard must be related to Hagrid.
Anyway, any ideas on this? It's kind of odd, and makes me think that I'm stuck with v5 for a while. I'm not sure how advisable it is to just delete the articulate folder out of my computer, so I will not act on that compulsion until I know the correct course of action.
Thanks in advance for your input.
Sincerely, Sam Parsons