Trouble with my published player size

Aug 31, 2015

Forgive me if this topic exists and has been addressed, I cannot find one in either the forums or support using the keywords that jump to mind.

The Issue:

When I publish my course, the player is sized to accommodate a side bar menu even though the menu is turned off. The result is a player with a very wide frame with respect to the slide.

I've tried turning the menu on, saving, turning it back off, saving, then publishing again. I reset the player settings to default and reapplied my customization before publishing again... all to no avail.

Attached is a screen shot of the output.

Any suggestions?

5 Replies
Parichaya Kanungo

Hi Joseph,

Yeah you tried the correct procedure, and if you uncheck the menu in player properties the player should resize itself by removing the blank space where menu was accommodated. But couldn't really figure out why this is happening in your story file.

You can try making the player transparent. Follow the below steps to make it transparent:

  • Go to player properties -> colours & effects -> Advanced Color editing ->
  • Choose Edit item: Base>> There would be seven base items like bg, border, diva, divb etc...
  • Just make them 100% transparent..........Your player becomes transparent.

After making the player transparent, just try unchecking menu and other components. Seeing the image you attached I thought you would be including volume, next, previous button and seek-bar.

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