6 Replies
Ashley Terwilliger

Hi Rob,

I've heard of a couple other users who have run into similar problems, and that they needed to uninstall all elements of Storyline following the steps here.

Here's how to fix it:

  1. Uninstall Storyline.
  2. Install the latest version of Storyline.
  3. Reboot your computer.

If the issue persists, please let us know.