Troubleshooting in Previewing the entire project
May 16, 2020
By
Salwa Wardeh
This is my first project and I'm still a total beginner in Articulate Storyline. After I prepared my scenes and slides following the logical sequence I desire, I tried to preview the entire project and every time I get the "error" message and cannot preview it! I think that I'm misusing the triggers in between the slides and the scenes as well as the "Next" and "Preview" buttons. I really seek and need help in order to finish this project, publish it and share it with my team by tomorrow. Your feedback, comment or any tip regarding this matter will be highly appreciated.
Thanks a zillion.
Salwa
11 Replies
Hi Salwa
it's hard to know what's happening without seeing your file.
Are you working from your local drive or a network/external drive - that can sometimes cause issues.
Can you share the file and someone may be able to help you troubleshoot.
It would help people to give you useful feedback if you would attach your .story file here. Otherwise, you can only get advice like, "Click that button" :),
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Thank you all. I have no clue how to do that!
Should I attach a link here to my project? or otherwise?
Your answers are much appreciated:)
Thank you all. I have no clue how to do that!
Should I attach a link here to my project? or otherwise?
Your answers are much appreciated:)
Hi Salwa
click the grey ‘add attachment’ button at the bottom of the post and upload your source file the one ending in .story
Thanks
Hi Salwa
there is a corrupt slide or object on one of the first slides of scene 1. The way I worked through it was to create a new project file and import your current file in a few slides at a time.
The first slide previewed fine but the second slide didn't - there may be other slides that have issues but this is the first one to start with
For the slide that does not preview, hide all the objects and show objects individually and preview and rinse and repeat until you find the object that breaks the slide. It is normally text, sometimes odd characters come across from a cut and paste
Thanks a lot but what should I change please re this slide?
Follow what Phil has said in his post. See this Peek video - looks like this object is the first one with an issue. YOu'll need to check the other objects to see if any others are corrupt
You are indeed Heroes:) I will definitely try this tonight and hopefully it will work.
Many Thanks
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