Try It missing last two steps

Feb 03, 2021

I turned a screen recording into a Try It, but it did not seem to bring over the last two steps.  I already went through and edited all the hints and now I am not sure what to do.  

1 Reply
Katie Riggio

Hi there, Sheri!

I'm sorry to hear this and would love to try to help you find the recording.

Note: While Storyline lets you record up to two hours for a single recording, not all machines are equipped to process this. We recommend recording smaller chunks to avoid any processing issues.

Let's try these steps:

  • If you're in story view, head to the Home tab; if you're in slide view, head to the Slides tab, and then click Record Screen. Does the recording appear in that view?

    1

    If yes, let's click on the recording to see if the last steps are available there.
  • Another way to recover recordings is to check your temp folder. Here's a quick video demo on how to locate those files.

Let me know how you go after those steps!