Try Mode captions distorted when copied into main story file from a different story file.

Oct 21, 2019

The try modes are being developed by different team members and being integrated to the main course. When copy pasting try scenes from a different story file into the main Story course file, the Correct and Try Again feedback captions and buttons therein become blurred and because users can't see the continue button on these captions, they are stuck.

This bug appears only when the Try scene is copied from a different file and pasted for linking into the main course file. In it's own Try scene/story file, it functions correctly.

I've checked the feedback master slide in the main story course file and it says the feedback slides are not being used.

I attach screenshots of Feedback as it correctly displays and the display when copied into the main course story.

It's worth mentioning we had added custom colours in Design for captions to be purple and text black but this would turn the Master slides black which we'd then change to white.

But nothing was done to Feedback Master so not sure why upon copy-pasting Try scenes, the feedback captions becomes blurry.


Can anyone help?



1 Reply
Ren Gomez

Hi Shuba,

Thanks for sharing those images and explaining your issue in detail! It seems your feedback slides are getting re-pointed elsewhere when you copy/paste them into the main story file.

Try right-clicking on your feedback slide layers, and going to Apply Layout. From there, you should be able to see the master feedback choices pop up, and you can select the correct style.

Let me know if this helps or if we need to troubleshoot further!