Turn off contextual alternatives?

Hi there,

This might be a bit of a curly questions, but is there any way I can turn off contextual alternatives to ensure my installed font displays correctly? We use Augustus Black font and are able to control this in Illustrator, Photoshop etc. (there's an option to turn on/off contextual alternatives).

More info here: http://help.fontshop.com/hc/en-us/articles/202693895-Accessing-Contextual-Alternatives-in-Adobe-Creative-Suite

I would prefer not to have to add page titles, transitions (which we'd like to use this font for) as images.

Any advice - please let me know!





24 Replies
Ashley Terwilliger-Pollard

Hi Sally,

This is certainly a curly question and I had to read it a number of times! I know of no such setting in Storyline, or any of the Articulate suite of products...but if you've installed a custom font that has different variants, I'd look at which ones display in Powerpoint or Word to see which ones would also display within Storyline. If you can see a font within Storyline, but you still think iti's not working as expected I think we'd need to take a look at the font in question.  You can share the font files with us here or let us know where we can download it for free. If any of the information is proprietary you can reach out directly to our Support Engineers here. 

Brett Rockwood

Hi Sally,

I certainly know what you are talking about and unfortunately at this time Storyline 2 doesn't offer any control over contextual alternatives in Open Type fonts.

One of the big updates (at least to me) from Storyline 1 to Storyline 2 was that SL2 was able to handle more of the features of Open Type fonts, ligatures specifically — SL1 ignored all of them. I'm not certain what other OT features SL2 handles or how, e.g., tabular lining numerals and old style numerals, discretionary ligatures, etc. But the bottom line is you don't have any of the control you get from Illustrator/InDesign/Photoshop and I'm not aware of any way to turn off the substitutions that SL2 does automatically.

I *think* PowerPoint and Word are just Open Type dumb like SL1 was so they don't substitute in any of the automatic features built into to OT fonts. Therefore you would expect to see the base set of characters in an OT font.

Ashley Terwilliger-Pollard

Thanks Sally for sharing the font file - and thanks to Brett for sharing some additional information here about our support for certain features of OT fonts such as ligatures. I downloaded and installed the font, and it appeared for me within Windows 8.1 the same in Microsoft Word 2013, Storyline 2 and Storyline 360. So I didn't see a difference in how it would change from Word to Storyline using the standard font as it installed (noted as Augustus within each application). Do you have some images or screenshots of what you're looking at or would be expecting to see?

Brett Rockwood

That's a great example, Sally. Generally speaking ligatures don't interfere or dramatically change the look of a typeface, unlike some of the contextual alternatives, which are clearly demonstrated in your example. Without a way to turn them off I can see where there could be issues with clients or even personal preferences.

Ashley, do you know if Storyline defaults to using all of the contextual alternatives that an Open Type font contains? There are lots of them depending on the font and I could see where that could get to be a visual mess if all of them where applied.

Here is a list from InDesign of various Open Type attributes. Do you know which are being used in Storyline?



Ashley Terwilliger-Pollard

Hi Sally,

Thanks for following up. It's  not something that can be done currently in Storyline 360 (or earlier version of Storyline) but it is something that we shared with our Development team in terms of a feature request. I can't offer a time frame in regards to when we'll hear back about that, but we'll keep you posted here.

Ashley Terwilliger-Pollard

Hi all,

I wanted to provide an update here, as Articulate 360 Update 3 was just released, and included a number of fixes and features which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where alternate glyphs were substituted incorrectly in some fonts, such as Augustus. When you open the 360 Desktop application you’ll be prompted to  download the latest update and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.

Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

Ashley Terwilliger-Pollard

Hi Megan,

Congrats on your new role! 

No changes to this in Storyline 2 since my last response. I'm really sorry that I can't say if this will be included in an update of Storyline 2 but you're in the right place to stay updated on any progress. 

It is included in Storyline 3 and Storyline 360, so in case your looking to upgrade to the latest version to take advantage of that and the other new features, our Sales team would be happy to talk through that with you!