Unable to Change Video in Editor - Storyline 3
May 05, 2020
By
Mary Laverty
I recently made changes to a lesson that included 30+ videos (downloaded from Vyond). Part of these changes included needing to replace many of the videos with shorter versions. After making the updates in Vyond, I attempted to use the Change Video option in the video editor. When saving the editor after choosing my file, I received an error (attached). I received the same error message for all videos throughout the course. I assumed it was just a corrupt file and replaced the videos manually.
Today, a colleague had the same issue with a different file he created. Is there a known issue or fix for this?
(We both are using Vyond videos downloaded in 1080p.)
1 Reply
Hi there, Mary!
So sorry to hear you and your teammate are facing this error. I haven't seen similar reports, but I'm happy to investigate!
First, a few basic ideas and questions to help us find a fix:
After trying those two suggestions, let me know if you and your teammate see an improvement!
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