Unable to click on quiz slide after taking it
Jul 29, 2018
By
Jon Ross
Greetings...
Reviewing a presentation I just posted, and noticed after taking a quiz, regardless of the result, I cannot go back into the quiz just by clicking on it. I have to click on the slide before the quiz and let it play out to get back to the quiz. Everything else about the quiz seems to function fine - it advances upon passing, and returns to the selected slide on a fail. I have everything set up to reset the quiz and results slide when returning to them. I just seem to remember being able to come back to the quiz just by clicking on it before doing an update to Articulate 360 a few weeks ago. Any thoughts/comments/ideas would be appreciated.
6 Replies
Hey John,
Thanks for reaching out and sharing some details about the issue you are seeing. I have some additional questions, but I'd be glad to help you out.
?Hi Leslie...
Articulate Support said it was a software bug and gave me a workaround. I'd be happy to share more if oyu'd like.
JJ
Ah, thanks JJ. I didn't realize you reached out to the support team as well.
I can see where Gerald has reported your issue and we're taking a closer look. I appreciate you reaching out for us to take a look at this.
I've attached this thread to the report as well so that we can update you here as well when we can.
Leslie...
This was in the Menu. Quizzes were not being marked as visited, so you had to click on the slide before the quiz and play it out. Gerald in Support worked on this with me, and I gave him one of the files this was taking place in. He confirmed it was a software bug, and came up with a workaround.
The workaround was to create a dummy slide to place before the Quiz itself that goes to the Quiz when the timeline ends (I found you need to adjust the Timeline so you don't sit there for 5 seconds)...then in the Player, go to the menu and remove the Quiz form the list of slides...then go back to your story and rename your Dummy slide as your Quiz slide. He gave me a fixed file, provided a video which was helpful, and it's a quick fix.
This was the most recent version of Storyline...we'd just done an update before creating these presentations.
Thanks for your help.
John R. Johnson
Director of Broadcast Properties
Michigan High School Athletic Association
1661 Ramblewood Drive
East Lansing, MI 48823
517.332.5046 - O
517.332.4071 - F
517.202.1192 - C
Thanks so much for popping back in with that explanation and workaround John :)
Much appreciated!
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I screwed up on the workaround explanation - the timing is when the Timeline Starts...not when it ends...and there's no adjustment of the timeline necessary.
John R. Johnson
Director of Broadcast Properties
Michigan High School Athletic Association
1661 Ramblewood Drive
East Lansing, MI 48823
517.332.5046 - O
517.332.4071 - F
517.202.1192 - C
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