Unable to click on quiz slide after taking it

Jul 29, 2018

Greetings...

Reviewing a presentation I just posted, and noticed after taking a quiz, regardless of the result, I cannot go back into the quiz just by clicking on it.  I have to click on the slide before the quiz and let it play out to get back to the quiz.  Everything else about the quiz seems to function fine - it advances upon passing, and returns to the selected slide on a fail.  I have everything set up to reset the quiz and results slide when returning to them.   I just seem to remember being able to come back to the quiz just by clicking on it before doing an update to Articulate 360 a few weeks ago.  Any thoughts/comments/ideas would be appreciated.

 

6 Replies
Leslie McKerchie

Hey John,

Thanks for reaching out and sharing some details about the issue you are seeing. I have some additional questions, but I'd be glad to help you out.

  • Are you clicking on the quiz in the Menu or are you using a Retry quiz button on your result slide?
  • Do you have a .story file that we can take a look at to see the issue you are reporting? 
  • What version of Storyline are you currently using?
Jon Ross

Leslie...

This was in the Menu. Quizzes were not being marked as visited, so you had to click on the slide before the quiz and play it out. Gerald in Support worked on this with me, and I gave him one of the files this was taking place in. He confirmed it was a software bug, and came up with a workaround.

The workaround was to create a dummy slide to place before the Quiz itself that goes to the Quiz when the timeline ends (I found you need to adjust the Timeline so you don't sit there for 5 seconds)...then in the Player, go to the menu and remove the Quiz form the list of slides...then go back to your story and rename your Dummy slide as your Quiz slide. He gave me a fixed file, provided a video which was helpful, and it's a quick fix.

This was the most recent version of Storyline...we'd just done an update before creating these presentations.

Thanks for your help.

John R. Johnson
Director of Broadcast Properties
Michigan High School Athletic Association
1661 Ramblewood Drive
East Lansing, MI 48823
517.332.5046 - O
517.332.4071 - F
517.202.1192 - C

Jon Ross

I screwed up on the workaround explanation - the timing is when the Timeline Starts...not when it ends...and there's no adjustment of the timeline necessary.

John R. Johnson
Director of Broadcast Properties
Michigan High School Athletic Association
1661 Ramblewood Drive
East Lansing, MI 48823
517.332.5046 - O
517.332.4071 - F
517.202.1192 - C

This discussion is closed. You can start a new discussion or contact Articulate Support.