Unable to download resources


I have a number of courses where I have attached a PDF and PowerPoint presentation in the resources area of the player.

When the course is published however the files aren't accessible I get a 404 error code.

If I Zip up the files this seems to work

I'm using Storyline 2

Has anyone else seen this behaviour or am I doing something wrong here




1 Reply
Crystal Horn

Hi Phil.  So far, it doesn't sound like you've done anything out of the ordinary.  Those resources become stored in the published output, so I'd expect them to open for your learners.

  • Where are you hosting your ouput? 
  • Where were the resources originally stored?  Were they on your local C: drive, or somewhere else?

We'll try to work through some ideas with you!