Unable to finish downloading Storyline 2 trial

I have Storyline 1 installed on my Mac via Parallels and I wanted to download a trial of SL2 to start building a business case for my company to grant me an upgrade. Unfortunately, I have tried downloading the zip file to the trial several times, but it won't finish processing for some reason. The download keeps getting stuck at a certain point and it ends up failing. I even let it sit overnight, but nothing seems to be working. Anyone else experiencing this issue? 

3 Replies
Ashley Terwilliger

Hi Megan,

Hm, I don't have Parallels to test this out - is it possible it's trying to download it/install it to a non local drive, or not within the Windows environment? 

Also, Articulate Storyline isn't supported in a server environment, such as Citrix or VMware ThinApp.

The End User License Agreement (EULA) allows a single user to install their software on two computers, such as a work computer and a home computer. It must be installed on the computer's local hard drive (typically the C: drive).