I have Storyline 1 installed on my Mac via Parallels and I wanted to download a trial of SL2 to start building a business case for my company to grant me an upgrade. Unfortunately, I have tried downloading the zip file to the trial several times, but it won't finish processing for some reason. The download keeps getting stuck at a certain point and it ends up failing. I even let it sit overnight, but nothing seems to be working. Anyone else experiencing this issue?
Yep, already tried the exe and zip. Neither option works for some reason. It keeps getting stuck during download. Tried from 2 different machines that both run parallels.
Also, Articulate Storyline isn't supported in a server environment, such as Citrix or VMware ThinApp.
The End User License Agreement (EULA) allows a single user to install their software on two computers, such as a work computer and a home computer. It must be installed on the computer's local hard drive (typically the C: drive).
3 Replies
Hi Megan,
Can you try downloading the .EXE file from this link?
Yep, already tried the exe and zip. Neither option works for some reason. It keeps getting stuck during download. Tried from 2 different machines that both run parallels.
Hi Megan,
Hm, I don't have Parallels to test this out - is it possible it's trying to download it/install it to a non local drive, or not within the Windows environment?
Also, Articulate Storyline isn't supported in a server environment, such as Citrix or VMware ThinApp.
The End User License Agreement (EULA) allows a single user to install their software on two computers, such as a work computer and a home computer. It must be installed on the computer's local hard drive (typically the C: drive).
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