Unable to hear audio

Sep 19, 2017

I have a file that has over 50 slides.  I am unable to hear audio on several of the slides.  After publishing, I pause the player then click play again I am able to hear the audio. Please help.

1 Reply
Alyssa Gomez

Thanks for reaching out, Michelle! That's really strange behavior, and I'm happy to help you figure it out. Let's start with a few basics:

  • What version of Storyline are you using?
  • Did you publish for LMS or Web?
  • Where did you host the published content?

If you can also attach your original (unpublished) file to a new thread comment, that would be helpful too! 

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