New user here, but when I try to insert a Photo or Illustration from the content library I just get a display of warning triangles. Icons and Videos work fine. If I click on one of the warning triangles, I get an error: "something went wrong with Articulate Storyline and it might close".
The problem was that the domain unsplash.com was being blocked as a file sharing site. The domain is NOT listed in the referenced "Enable All Articulate 360 Services; Whitelist these endpoints to enable access to all Articulate 360 services".
Inaccurate documentation is worse than no documentation. I needed to use fiddler (https://www.telerik.com/fiddler) to diagnose this issue.
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Incorrect documentation was the problem:
Grrrr... hopefully this helps someone else.
The problem was that the domain unsplash.com was being blocked as a file sharing site. The domain is NOT listed in the referenced "Enable All Articulate 360 Services; Whitelist these endpoints to enable access to all Articulate 360 services".
Inaccurate documentation is worse than no documentation. I needed to use fiddler (https://www.telerik.com/fiddler) to diagnose this issue.
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