4 Replies
Katie Riggio

Hi Richard,

Thanks for writing in and uploading a screenshot!

Error 80070643 typically occurs when there's not enough disk space to complete the installation process or the program files have been moved. We recommend checking that there's enough available disk space (1 GB min.) in the drive and that there aren't any pending Windows updates.

Because you have plenty of disk space, this is a great opportunity for our Engineers to step in. I've opened a support case, where an email should arrive in your email inbox.

We'll help you get to the bottom of this. See you there!