Unable to open Storyline 2 file

Greetings,

I have been working on a project and it was still working fine last night. This morning, when I tried to open the project, I get the following error message:

This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline.

Any assistance will be very much appreciated.

Thanks.

5 Replies
Christie Pollick

Hi, Renzo -- Thanks so much for your question and I'm really sorry to hear about your Articulate Storyline project file. There is a chance it could be corrupt beyond recovery. However, there may still be a working version of your project in your temp files. Here's how to check:

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline

2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.

3) Change the file extension of the copy on your desktop from *.tmp to *.story.

4) Double-click the file to open it in Storyline.

You may also want to see this article for details additional troubleshooting steps that may help, and here is another post on a similar topic that you may want to review. 

Please let us know if you are all set or still need more help! :)

Heather Nowell

I am getting the same error message: This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline on a project I created Nov 2015.  I am trying to edit it now and am getting the error message.  I recently have a new laptop so I cannot look for temporary files.  Any suggestions?