Unable to open Storyline file
Dec 13, 2018
By
Linda Abboud
I have been working in Storyline 360 for over a year now. I received an error on one of my files saying "this project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of storyline." I've attached a screenshot of the error and also a copy of the storyline file that will not open. We have tried opening from explorer and also from within storyline 360. Please help.
3 Replies
Uh oh, Linda! That's never a good message to see. There may still be a working version of your project in your temp files. Here's a quick Peek at how to find them:
Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
File corruption can happen, even in the best software, and even if you’re following all the recommended best practices. To be ready if it happens, follow these tips.
I am having the same problem with a file I've been working on.
Leslie I followed the steps, and did not work for me.
Any other suggestions?
Welcome, Nancy!
I see the "invalid or corrupt" message as well when trying to open your file in Storyline 360. So sorry this happened!
To confirm, are you able to find any temporary versions of the file using Leslie's suggestion above? 🤞
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