Unable to Preview
Dec 30, 2020
Every time I try to preview a slide or scene it freezes and I got the pop up box asking me to submit what I was doing at the time it encountered an error. I made sure everything was up to date and rebooted my computer. I still either get the error box or it will not respond at all. I am on a deadline and need help to resolve this asap. Thanks.
Kim
1 Reply
Hi Kimberly,
I'm sorry to hear you're running into this error! If it's still happening, there are a few items to check:
If you're unable to preview in any file, a quick repair of the software may help as well! Let me know how it goes!