Hello, I just updated Storyline 360 to the latest about an hour ago (Build 3.17.16117.0 launched today) and I'm unable to preview any of my courses. It's in a constant state of generating preview, but it doesn't play anything. Plus, it keeps giving me a crash error ("...something went wrong with Articulate Storyline..."). Anyone else experiencing this issue?
30 Replies
Looks like Shiela and I are on the same page ☺️– keep us posted, chinedu!
Apologies for the late response. I updated the software and it worked.
Great news Chinedu :) Thanks for the update!
Good Afternoon All,
My Articulate Storyline keeps crashing when i click preview.
I have uninstalled and re-installed same issue.
Please advise,
Jose
Thanks for reaching out and sharing the error that you are running into with your project, Jose.
I see that you were able to reach out to the support team as well and you are currently working with Vevette :)
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