A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks several preview features in Articulate Storyline and Articulate Studio. For example:
* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
6 Replies
Hi Tania!
Hi Tania,
Adobe and Microsoft released information that Windows 7, Vista and Windows 10 have been updated.
Follow the directions in the article above for your version of Windows to install the latest update.
We're waiting for additional information in regards to Windows 8.
I was pulling my hair out - what is left of it.
Thank you Ashley for the fix.
I did the rollback for Flash Player for windows 8.1 and now the preview functionality works. Thank You so much!!
Happy to hear you'll be able to keep some hair Kevin.
Tania, we'll keep you posted here once there is any additional info in regards to Windows 8.
Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.
Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.
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