Unable to Publish
Dec 28, 2020
I have been working on a fairly large file (although not the largest I've worked on successfully) and I'm consistently unable to publish. I'm attaching a screen of the error I am receiving.
I have tried everything. Reinstalling previous versions of SL. Rebuilding the entire course by importing slides -- I've spent a week on trying to resolve this issue without success. This is incredibly frustrating! Is there a known limitation of scenes / slides / assets for SL360? The issue may be with the temporary files SL is trying to write while publishing. I have cleared out my temporary folder but that has not worked either.
I have an intel i7 processor with 16 Gb of Ram. And while monitoring my resources, my task manager never gets above 55%. I have tried to work through support but have only received offers to meet between the hours of 10pm and 4am mountain time (my time zone). I would really appreciate some expert help. Otherwise I will be forced to let me client know that SL360 does not support the work we've been doing together for the past 4 months :(.
I've been trying to attach the file to this but I keep receiving an error (the file is just over 300MB). Hoping that posting to this forum will get me some attention and some answers.