Unable to publish to word

Dec 09, 2015

Hello!

I am having trouble publishing to word.

It is a large document but it just wont produce a document, it goes far too quickly through the publishing process and then when I click to view there is nothing. 

the other issue related to this is that i get the "circle of Death" and it could be doing it all day if I left it to it.

I checked the file where I am saving and although the folder is there, it is empty.

Can someone help with this issue? I have checked previous threads from years ago and tried various ways to resolve but with no success.

Thanks in advance.

Grant 

1 Reply
Crystal Horn

Hi Grant.  Thanks for reaching out!  We have some information here about the publishing to Word process ending before completing.  Test out that solution and see if it works for you.

Also, we always recommend working on the latest version of Storyline 2, which was updated recently.  If you haven't already, you can download the latest update by clicking this link.

Let us know how you make out!

This discussion is closed. You can start a new discussion or contact Articulate Support.