Unable to run photgraphic character bundle

Everytime I try to use the photographic charctaer bundle that I purchased I get an error message and I send of an error report but nothing happens..no response. I have tried running the installation wizard and modifiying or reinstalling but still I get the same error message and cannot access the photographic character bundle that was purchased some motnhs ago now.

Any ideas..appreciate some help on this

1 Reply
Peter Anderson

Hi Janette, welcome to Heroes

And I'm really sorry to hear you haven't been able to use your character bundle. If you'd like, we'd be happy to take a closer look at what's going on. Please submit a case using the link below so our support team can assist you further:

http://www.articulate.com/support/contact/submit.php

Thanks!