I have a situation that may have a simple answer however I am unable to find it. I have a slide with four layers. The base layer is not visible when I view the slide layers. I have checked the properties and the check box that says 'hide objects on base layer' is not checked. The eyes on the base layer objects in slide layers are all open.
All the slides with layers in this course are having this problem. Is there a central control (that I may have enabled or disabled by mistake) for enabling or disabling the visibility of slide layers in slides?
Hard to help without seeing your file. 1. Did you check to make sure the objects on the base layer are present on the whole timeline? 2. Are there any triggers that are hiding objects on the base layer?3. Do your layers have a background that is covering your base layer?
Hi Douglas, The objects on the base layer are present on the whole timeline. I have not set any triggers to hide objects on the base layer. There is a background in the slide layers that may appear to cover the background however it is transparent (60% transparent). The base layer is not visible even when it is removed.
This is a large course with over 90 slides. Hence, I have made a copy of it and have retained a couple of slides with layers for your review. All module properties remain the same as the master file.
The problem is that your layers all have a background.
I see that you did some changes in the slide master and feedback master section. The feedback master has a background and it seems your slides are using one of those backgrounds. Perhaps the one titled "Blank".
Thank you Douglas and Emily. I need to retain the background in the slide master and feedback master from a branding perspective. I have removed the background color from feedback master slide titled blank and it is all good now. Appreciate your help!
and using the Hide objects on base layer in the properties are it still shows when the slide is previewed, the unusual thing is it doesn't show the base layer objects in the slide view but it does in preview?
I have attached the entire project (not very big at all) the results slide is the last one and it has the issue I am describing.
I am going to do some testing to see if I can reproduce this issue with a results slide. I have updated your file so the Base layer item is no longer showing when the other layers appear. I just added a trigger to make that item hidden when clicked.
Creating a brand new results slide didn't work for me - the result button from the base layer was still visible on the 'upper layers' despite ticking all the boxes you ticked :(
I'll just have to use your hide method outlined in your earlier post - thanks for the idea.
Thanks for all your help Emily I'll definitely use the copy/paste method next time, at the moment I'm not playing with my project in case I 'break it again! Feel so dumb when all my stuff is so simple and then you look at what other people are creating - wow! I suppose I need to remember this isn't my day job I just use it to create resources for use in my day job :)
Thanks again for all your help, you guys and this community are sooo awesome!
I am having a similar problem.. This is probably related to the update from an SL2 project to 360 (it most likely was originally an SL1 file).
I have 2 layers on my slide. The slide will preview and publish fine. However, when trying to edit the slide I can't see the base layer slide objects in the slide layer even though hide base layer objects is unchecked. I've attached one of the slides from my project. This occurs in every multiple layer slide in my project.
The only workaround I've found is to create a new slide and copy and paste everything into it.. Just wondering if there's an easier way
cannot see the slider on the layers even though it is on the base layer, the hide objects of the base layer is not checked and the visibility is correct. Even when I change the background to white, still the slider doesn't show on the layers... any ideas?
you have formatted the background of the layers with a solid fill of white - if you change the transparency you will be able to see the slider on the layers
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I am having this issue. I can't see the base layer on slide 1.6 when the layers are visible. I would like the base layer to stay visible and each layer to stay visible after being revealed. Can you help?
33 Replies
Hmm.
Hard to help without seeing your file.
1. Did you check to make sure the objects on the base layer are present on the whole timeline?
2. Are there any triggers that are hiding objects on the base layer?3. Do your layers have a background that is covering your base layer?
Hello Ramya,
DO you have a .story file that you could share here?
Thank you, Douglas and Emily for taking interest.
Hi Douglas, The objects on the base layer are present on the whole timeline. I have not set any triggers to hide objects on the base layer. There is a background in the slide layers that may appear to cover the background however it is transparent (60% transparent). The base layer is not visible even when it is removed.
This is a large course with over 90 slides. Hence, I have made a copy of it and have retained a couple of slides with layers for your review. All module properties remain the same as the master file.
Thanks!
The problem is that your layers all have a background.
I see that you did some changes in the slide master and feedback master section. The feedback master has a background and it seems your slides are using one of those backgrounds. Perhaps the one titled "Blank".
Hello Ramya!
The layers did have a background applied. I have removed this from the feedback master, and now the file is working.
Please see attached.
Thank you Douglas and Emily. I need to retain the background in the slide master and feedback master from a branding perspective. I have removed the background color from feedback master slide titled blank and it is all good now. Appreciate your help!
Glad you got this to work Ramya.
Hi Guys
I have the opposite problem - I don't want to see the base layer on the slide layers for a results slide and despite using the timeline method described here https://community.articulate.com/articles/hiding-a-base-layer-object-from-appearing-on-other-slide-layers-in-articulate-storyline
and using the Hide objects on base layer in the properties are it still shows when the slide is previewed, the unusual thing is it doesn't show the base layer objects in the slide view but it does in preview?
I have attached the entire project (not very big at all) the results slide is the last one and it has the issue I am describing.
Cheers
Tracy
Hello Tracy!
I am going to do some testing to see if I can reproduce this issue with a results slide. I have updated your file so the Base layer item is no longer showing when the other layers appear. I just added a trigger to make that item hidden when clicked.
Hello Tracy,
I was unable to reprouduce the issue of the base slide not showing on the layers in a new file I created. Can you verify with the attached file?
You may want to recreate the results slide into a new results slide, as that one may have become corrupted.
Hi Emily,
Creating a brand new results slide didn't work for me - the result button from the base layer was still visible on the 'upper layers' despite ticking all the boxes you ticked :(
I'll just have to use your hide method outlined in your earlier post - thanks for the idea.
All the best
Tracy
Hello Tracy!
I was able to copy and paste the results slide into a new slide. The base layer is no longer showing, see attached file.
Hope this helps!
Thanks for all your help Emily I'll definitely use the copy/paste method next time, at the moment I'm not playing with my project in case I 'break it again! Feel so dumb when all my stuff is so simple and then you look at what other people are creating - wow! I suppose I need to remember this isn't my day job I just use it to create resources for use in my day job :)
Thanks again for all your help, you guys and this community are sooo awesome!
Tracy
Glad to help and glad the community is a great help too! Let us know if you need anything further with your project!
Hey Guys,
I've created a base slide and 20+ layers.
Up until now, I could view the Base Slide in all layers and in each layer I customized which Items from the base I want to hide if needed.
Suddenly- all layers are not showing the base slide.
[ if I go to the timeline- the base slide appears with all it's items, however the timeline is blank and can't be changed]
all problem are in slide 1.7
anyone is familiar with this issue?
Shelly
This post was removed by a moderator
Hi Shelly!
Thanks for sharing your file. I was able to see the behavior in Edit Mode as well, but looks like it's working fine during preview.
I imported into a new project and it seems to be working fine.
Perhaps import your file into a new project and be sure that you are following the instructions that I see Ashley shared with you here.
Thank you!!!
I am having a similar problem.. This is probably related to the update from an SL2 project to 360 (it most likely was originally an SL1 file).
I have 2 layers on my slide. The slide will preview and publish fine. However, when trying to edit the slide I can't see the base layer slide objects in the slide layer even though hide base layer objects is unchecked. I've attached one of the slides from my project. This occurs in every multiple layer slide in my project.
The only workaround I've found is to create a new slide and copy and paste everything into it.. Just wondering if there's an easier way
Hi Brian
there is an eye icon on the base layer (lock/unlock visibility) I toggled that and the elements of the base now show through on the layer.
Thanks Wendy
That was exactly what I was looking for... I saw the little eye on the Errors level but didn't think to click the one on the base level.
cannot see the slider on the layers even though it is on the base layer, the hide objects of the base layer is not checked and the visibility is correct. Even when I change the background to white, still the slider doesn't show on the layers... any ideas?
Hi Maria
you have formatted the background of the layers with a solid fill of white - if you change the transparency you will be able to see the slider on the layers
You are right! Thanks!!
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I am having this issue. I can't see the base layer on slide 1.6 when the layers are visible. I would like the base layer to stay visible and each layer to stay visible after being revealed. Can you help?
Thank you!
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