Unable to Set Variable Back to Zero

Trigger order comes immediately to mind.

SL executes the triggers in order they are displayed - so if you are retaking the slide (jump to...trigger) and the variable to reset to zero is under that jump to slide it will never execute.

If that's not the issue, can you share the slide and that will let people see the setup and offer a solution.

Hi Jeannine,

The first thought that comes to mind is the order of your triggers. If you are sending the user back to the first drag and drop slide before you reset the variable then the variable will never be reset, as the results slide will have lost focus before that trigger can be activated. It is therefore essential to ensure your reset trigger comes above the trigger that sends the user back to the drag and drop slide. The way you have worded your post above suggests that it is currently the wrong way round.

Hope this helps.

Hi Wendy,

I should have guessed you would be quicker on the keyboard !!  :-)

Ha ha but you give better explanations Ned ;-)

First- I have to tell you how impressive these forums are!  Love the responsiveness!  I was super excited to hear the thought about having the triggers in the correct order, as mine weren't.  Unfortunately it didn't fix the problem.  I even tried putting a "reset the variable to zero" trigger at the start of the timeline of the first slide, and still isn't working.  

The slides are attached - help!  :-)

Hi Jeannine

I'm not seeing that behaviour

I add the variable reference to all slides including the feedback layers so I can see it changing...See this Peek video - when I retry and go back to the first DnD slide the variable = 0

I've run through it a few times making different selections each time and it's working as I expect.

Sorry I can't be more help but I can't replicate the issue where the variable isn't returning to zero and I tested landing on each of the three feedback layers.

Strange.  I'm going to check it out again.

Ok...so it's not that the Overall Score isn't resetting.  As you point out, it is.  But what is NOT happening is the results screen layers changing appropriately.  When a score of 2 or lower is earned, the two or less score layer is to appear.  If a score of 3 or 4 is earned, that layer should appear, and it a score of 5 or 6 is earned that layer should appear.  

What is happening is the correct layer appears the first go-round, but not the subsequent ones.  :-/

Attached is a screenshot of the button triggers that should result in the correct layers showing.

On client 2 - shouldn't job 4 drop be an 'add' not a 'subtract'?

Hi Jeannine,

I think you will find that the problem lies in the Slide Properties for your Results Slide. Currently the "When Revisiting" option is set to Automatically Decide, which is the default setting. If you set this to Reset to Initial State, which will force everything on the slide to be reset as if you had never visited it before, I think you will find that your quiz results are now correct. I have run a quick check and it appears to be running the way I think you want it to.

Nope.  The "right" answers are:
Client 1, Jobs 1 and 2 (so add for them, subtract for others)
Client 2, Jobs 2 and 3 (so add for them, subtract for others)
Client 3, Jobs 4 and 5...ibid

YES!!!! That was it!  Thank you SO much!!