Unable to sign in using the Desktop app - have downloaded the latest version Feb 11, 2020 By Parul Sharma Hi, I am unable to login the SL 360 Desktop App...I have downloaded the latest version but clicking the Sign In button does absolutely nothing. I have disabled the anti-malware software and other firewalls but nothing is working. SL_Login_Issue.JPG
Leslie McKerchie Staff 4 years ago02/11/20 at 5:35 pm (UTC) Hello Parul and welcome to E-Learning Heroes :) Thanks for contacting us to share what you are running into when signing into the Articulate 360 Desktop App. I've opened a support case on your behalf so that one of our support engineers can take a look and work with you 1:1 to get back up and running.
Parul Sharma Author 4 years ago02/11/20 at 6:44 pm (UTC) Thank you, Leslie! I am working with the support engineer and I hope the issue gets resolved. Thanks you!
2 Replies
Hello Parul and welcome to E-Learning Heroes :)
Thanks for contacting us to share what you are running into when signing into the Articulate 360 Desktop App.
I've opened a support case on your behalf so that one of our support engineers can take a look and work with you 1:1 to get back up and running.
Thank you, Leslie! I am working with the support engineer and I hope the issue gets resolved. Thanks you!
This discussion is closed. You can start a new discussion or contact Articulate Support.