Unable to Submit Results

Jan 11, 2019

I have created a quiz in SL360.  There is a quiz bank of 30 questions.  I have it set-up to draw 10 questions randomly with each attempt.  When testing, after you fail the first attempt and retry, after answering the last question the results slide never displays.  The application looks as if it is waiting but the results slide never populates.  If I remove the draw 10 of 30 option and have all 30 questions shown, the retry works correctly.  Please advise.



4 Replies
Leslie McKerchie

Hello Heather and welcome to E-Learning Heroes :)

Thanks for reaching out and letting us know what you see in your project.

We do have a similar issue reported, so I wanted to verify that your project starts with the question bank. As in, Slide 1 is drawing from your question bank.

If so, I'd be happy to add this conversation to our report. In the meantime, we do have a workaround listed: insert a blank slide at the beginning of the content and insert a trigger to Jump to the next slide when the timeline starts.

If you see something a bit different, feel free to let me know the details of how to replicate, and I'd be happy to take a closer look.

Heather Mabry

No, my project does not start with the Quiz bank draw.  I have a Title Slide with the name of the quiz, then the draw from the question bank followed by the result slide.

We have replicated this by taking a quiz that isn't in a bank and moving it to a bank.  When we add a question bank that doesn't draw every question, the module freezes.



Alyssa Gomez

Hi Heather,

Thanks so much for clarifying what you're seeing. We've seen similar behavior when retrying question slides in a question bank. This seems to happen after the second quiz attempt.

You can temporarily work around this problem by rolling back to Update 22. Here's how.

As soon as we get this resolved, we'll let you know, then you can resume using the latest update again. Thanks for reaching out!

Crystal Horn

Hey Heather. I'm excited to let you know that we just released update 25 for Storyline 360! It includes new features and fixes - check them all out here.

One of the fixes addresses an issue where a course could freeze or lock up when retrying a quiz from a question bank.

Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!

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