Unable to sync audio in Storyline 2


I have developed a course in Storyline 2 and I am having issues in trying to sync the audio with my animations. I have imported the audio file for each slide. However, when I click Enter and try to play the audio so that I can align each animation to the audio, the playhead does not move and the audio does not play.


5 Replies
Leslie McKerchie

Hi Vineetha!

A bug has been identified in Adobe Flash Player that breaks several preview features in Articulate Storyline and Articulate Studio. For example:
* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
We recommend waiting to update your Flash Player until Adobe fixes the problem. If you've already installed Flash Player, here's how you can rollback to your previous version.
I will also include this link for our team so that we can provide an update when applicable.
Leslie McKerchie

Hi Vineetha! If you pop in and check out the links I shared, there are instructions on how to roll back your flash player so that the preview functionality will work for you. This is an issue that is still being worked on. Any updates will be posted here when applicable, but it is recommended that you use the workaround for now.

Ashley Terwilliger

Hi all,

Adobe and Microsoft released information that Windows 7, Vista and Windows 10 have been updated. 

Install the latest Windows updates to resolve it.

  1. Go to the Start menu and click Settings.
  2. When the Settings window opens, click Update & Security.
  3. Click Check for updates and allow the latest updates to install.
  4. Reboot your computer and test your Articulate software again.

We're waiting for additional information in regards to Windows 8.

Leslie McKerchie

Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.

Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.