Unable to upgrade Articulate 360

Mar 12, 2020

I installed the latest version, or so I thought, but when I click on the icon, I get this:

message pop-up

I thought i already installed it but i don't see it anywhere - and when i click Install Update, nothing happens. Can you please help?

Hi Rita,

Yes! I can help :) I appreciate you sharing what you are seeing in your desktop application.

That error indicates that you may not be on the minimum supported version and this article will get you back up and running.

Let me know how that works for you and if you need any further help.