Uncaught TypeError SL360
Feb 20, 2018
By
Rick Nusz
I'm scratching my head about this one. I'm getting this error in the dev console in Chrome. Seems every time a user hits a page in the course that goes back to the main menu the course stalls. Thing is I used these same courses last November and did not have this issue. Does anyone know what this actually means? I'm not a programmer! Thanks in advance for any help.
Additional Info:
Uncaught TypeError: Cannot read property 'currView' of undefined
at D.n.reparentChild (app.min.js:46)
at D.n.reparentChild (app.min.js:35)
at D.n.setAnimationResumeData (app.min.js:35)
at D.n.setResumeData (app.min.js:35)
at app.min.js:47
at Array.forEach (<anonymous>)
at D.n.setObjectsResumeData (app.min.js:47)
at D.n.applyResumeData (app.min.js:46)
at t.componentDidMount (app.min.js:30)
at t.componentDidMount (app.min.js:6)
reparentChild @ app.min.js:46
reparentChild @ app.min.js:35
setAnimationResumeData @ app.min.js:35
setResumeData @ app.min.js:35
(anonymous) @ app.min.js:47
setObjectsResumeData @ app.min.js:47
applyResumeData @ app.min.js:46
componentDidMount @ app.min.js:30
(anonymous) @ app.min.js:6
notifyAll @ app.min.js:4
close @ app.min.js:8
closeAll @ app.min.js:10
perform @ app.min.js:10
perform @ app.min.js:10
perform @ app.min.js:9
E @ app.min.js:9
ReactUpdates_flushBatchedUpdates @ app.min.js:8
8 Replies
Hi Rick. I'm not a programmer either, so I'm not sure about that error. What exactly is happening from a user perspective when they hit that slide? Is there any loss in functionality?
The course just stalls and the user sees a spinning circle. If they try to click anywhere else the screen appears to be locked. Restarting the course will get the user back into the course but then they have the same problem. It seems to only happen at the end of a scene when they try to go back to the main menu.
Hey Rick,
Thanks for also opening a support case about this error! That was going to be my next suggestion. 😊
I see you're already working with Gerald, and he was unable to recreate the problem in SCORM Cloud.
If you have any questions about his email, please feel free to reach out to me or directly to Gerald!
Hi,
I have exactly the same error than Rick.
Someone find a solution for this issue ?
Regards
Hi Loic,
I also responded to your other post here. Linking the two for anyone else following along.
As I recall, the fix for Chrome ended up being to rebuild all the files on my local PC and ripping them to my LMS as the problem could not be duplicated. Haven't had this problem since.
Also, I have a giant disclaimer at the start of the course warning users not to use MS EDGE as it seems to cause a similar error in my LMS (TalentLMS).
Hope that helps!
Oops! I failed to mention that I sometimes get wierd things like this because of items on a slide layer usually near where the error is reported.
Seems like it happens when I have an object hidden on a layer that only shows when a user interacts with something on that layer.
Hi Rick,
Thank you ! I can reproduce the error, on each browser, IE, Chrome FF, without LMS, only the web puplication, but your last sentence "Seems like it happens when I have an object hidden on a layer that only shows when a user interacts with something on that layer."
I have a similar design on my slide !
I will be in touch
Regards
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