Hi All - Am I doing something wrong?? I have tried to download two files from the discussion pages to look at and each time it asks which app do I want to use to download - and then I pick storyline2 from the menu - and then a box comes up saying uninstall storyline2 - click here.... Any advice??
When you download them, do you see it appear as a .story file extension? I know some users have shared here that specific browsers give them a browser full of code vs. opening the file - so Richard's suggestion to try a different browser is certainly a place to start. You could also look at doing a "save as" when you go to download and see if that's able to assist.
3 Replies
Open storyline first and then find your downloaded files from within storyline. That should do the trick.
Your browser should take care of the download part. Try a different one if it's not downloading correctly.
Hi Chris,
When you download them, do you see it appear as a .story file extension? I know some users have shared here that specific browsers give them a browser full of code vs. opening the file - so Richard's suggestion to try a different browser is certainly a place to start. You could also look at doing a "save as" when you go to download and see if that's able to assist.
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