Unsuccessful status not shown when failing the assessment

hi Heroes,

I have setup a 5 simple multiple choice questions, each worth 20 points, and published as SCORM 1.2, and Completed/Failed as the report status.


SABA captured the successful score, but the status stayed at Not Evaluated when i failed. I want it to show Unsuccessful. Have i done something wrong?

Thanks
John

8 Replies
Ashley Terwilliger

Hi John,

I'd suggest to begin by reviewing this article on troubleshooting common LMS reporting and tracking issuesIf you're also able to test it at SCORM Cloud, which is an industry standard for testing SCORM Content, that'll help us narrow down where the issue is occurring and if not replicated at SCORM Cloud, then connecting with your LMS team as they're your first resource for such issues. 

Ashley Terwilliger

Hi John,

What publish setting have you included to track completion? You have four reporting options from which to choose:

  • Passed/Incomplete
  • Passed/Failed
  • Completed/Incomplete
  • Completed/Failed

SCORM Cloud allows for you to show a completion and success status as you've seen, and to report both statuses, you'd choose either Passed/Incomplete or Passed/Failed when publishing Storyline content. Completed/Incomplete and Completed/Failed report only the completion status.

Also, is there more than one quiz in your course? There is a known issue described here, where upon meeting the completion requirement, and exiting and resuming the course it could change it to failed.