Hi All, I was wondering if anyone had experienced an unusual icon appearing when previewing question slides. I am building an assessment for a course and keep getting this icon when previewing the slides. I am unable to paste it here but it is blue circles around black triangles. I have added an attachment of how it looks. Has anyone else experienced this and does anyone know what it means?
Yes I am, it is in a graded question hotspot slide and I am getting this icon, almost like a buffering sign when clicking on some hotspots during preview
I haven't seen that odd icon before, and am happy to help investigate. First, what version of Storyline are you using? You can find this detail by clicking on the Help tab, then About Storyline.
If you're able to share a troublesome slide with our Support team for testing, that would be super! You can send the .story file privately to our team by using this link. They'll let you know their findings, and will delete it after troubleshooting.
Thank you for your email, I am using Storyline 360. I will send my project to the team using the link. Hopefully, they can sort it! I was advised by my tutor to change the setting to 'on click' but am still getting the icon. I don't know if the icon will appear once I have published the quiz.
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Thanks for reaching out to our support team, Linda.
I can see that Ronaziel is taking a look.
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5 Replies
Are you building a hotspot interaction?
Yes I am, it is in a graded question hotspot slide and I am getting this icon, almost like a buffering sign when clicking on some hotspots during preview
Hi, Linda. Thanks for that screenshot!
I haven't seen that odd icon before, and am happy to help investigate. First, what version of Storyline are you using? You can find this detail by clicking on the Help tab, then About Storyline.
If you're able to share a troublesome slide with our Support team for testing, that would be super! You can send the .story file privately to our team by using this link. They'll let you know their findings, and will delete it after troubleshooting.
Hi
Thank you for your email, I am using Storyline 360. I will send my project to the team using the link. Hopefully, they can sort it! I was advised by my tutor to change the setting to 'on click' but am still getting the icon. I don't know if the icon will appear once I have published the quiz.
Many thanks.
Kind regards,
Linda
Linda Welch
Systems Test Analyst and Trainer
Digital Programme - IT Services
* linda.welch@tst.nhs.uk
* 01823 34 3186
* www.musgroveparkhospital.nhs.uk
[cid:image001.png@01D52A6B.516357F0] @musgrovedigital
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This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail in error and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
Thanks for reaching out to our support team, Linda.
I can see that Ronaziel is taking a look.
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
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