unwanted outline

Jun 16, 2017

I'm currently porting all my Storyline 2 projects to Storyline 3, but i'm getting a strange outline on the left and top of the slide.  It would be fantastic if someone could point me in the right direction.screen capture

8 Replies
Ashley Terwilliger-Pollard

Hi Wayne,

Thanks for reaching out here. This is something we've reported to our team as a possible software bug. 

From here, I’ll meet with my team to take a closer look so we can determine next steps. Sometimes my team catches errors in my logic and we don’t have a bug after all. Of course, if that’s the case, I’ll let you know! 

Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.

I’ll let you know as soon as we have an update on this issue. Thanks so much again for letting us know about this, and I’m sorry if it’s slowing you down. In the meantime, the suggested workaround is to remove and manually re-add the background image to the upgraded project.

Ali Goulet

Hey Cameron!

There's an issue similar to this in Storyline 3 when using a slide background image. Is that what you're running into?

If so, try adding the background image to the Slide Master, rather than using the Format Background feature. 

Then, double-check that Hide background graphics is enabled on the Design tab. 

If you get stuck, feel free to share your file here so I can have a look. You can add it as an attachment right to a comment! 

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