Unwanted popup dialog box on results slide

Mar 22, 2013

I have an popup box in the middle of my results slide, I can not delete it or do anything with it for that matter.

I highlighted it in the red box below.

 

When I preview the scene the popup is right in the middle of the results slide, covering up the content.

 

Any idea on how to get rid of this?

1 Reply
Christine Hendrickson

Hi Joe,

That is strange. It looks like it may be pulling from the Feedback Master. Have you checked to see if that shape is set up for the review slide in your Feedback Master?

I noticed that you have a bit of the content blurred, so I'm guessing the content is sensitive. If you'd like to send the file to us privately, in a support case, we'd be happy to take a look and see what's causing this.You'll be able to attach the .STORY file on the second page of the following form:

Articulate Support - Submit a Support Case

Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.

Thanks, Joe!

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