Update 10 bug? Move character on line motion path when user clicks outside

The above trigger is no longer working since I did the Storyline 2 update 10 this morning. The character moves regardless of clicking on the help picture or not. It was working immediately prior to the update. I recompiled a previously working story and sure enough, that one is now also not working as it was before the update. Move character on line motion path when user clicks outside x.

 

12 Replies
Wendy Farmer

Hi Debbie

I just created a new project in SL2.10 and tried to emulate what you have listed as the issue and mine appears to be working. I may not have it correct in my sample.

Have you tried creating a new project and importing the slide in to see if it works or do you want to upload the slide and someone might be able to take a look at it.

Wendy Farmer

Super strange.

I inserted a new picture and it does the same - moves the character even though trigger says 'click outside'.  

I even created separate triggers for both objects to see if that would work but same behaviour...if it's a pic and you click outside it doesn't execute the trigger correctly.

I would log a support ticket with Articulate and get their engineers to check it out. Something funky going on.

Sorry couldn't be more help

Debbie H

Update from Articulate Support:

"The issue has been reported to our QA team for investigation. We certainly hope a solution is found soon but unfortunately we cannot offer a time frame for when or if this issue will be resolved.

Best we can do is contact you once a solution is found and suggest workarounds (if any).

Cleo Sinues

Customer Support Engineer

Articulate Support - http://www.articulate.com/support/"