As of 6 p.m. tomorrow, our LMS (Relias Learning) won't support any of my over 200 courses created in Storyline with Autoplay. I have installed Updater and have scanned most of my courses and updated them. I am trying to upload the new versions one by one. I now find each one has two zipped files with "backup" in the name. Which of the two should I be updating? Has Storyline already been updated so that any courses that I create now are correctly processed for the upcoming changes to Chrome and Internet Explorer? How can I tell?
Is there a way to update individual courses without scanning an entire drive?
We have 1000 employees, many of whom are in the middle of taking courses that I've created. I don't know what will happen to them on Thursday morning if I haven't updated all of the 200 courses.
Hi, Laura. Nice speaking with you earlier, and thanks again for giving us the opportunity to lend you a hand!
I see my teammate, Anna, is working on your support case. She'll be in touch with her recommendations shortly after carefully analyzing the details from the chat. I'll continue to follow your case as it progresses, and I'll also share any valuable information here once we get to the root. Thanks again for working through this with us, and so sorry for any headaches!
Hi again, Laura ..and those following along who might have a similar question!
Circling back to share that my teammate, Anna, confirmed that the generated backup files are A-OK. The mass updater will update courses that have audio or video on the first slide.
Simply click Update Selected Files, and a backup copy of each file will be created in the same folder as the original. Then, re-upload the zip file with the original file name (not the one with backup at the end) to the LMS.
Appreciate you reaching out, and we're here if you need anything else!
2 Replies
Hi, Laura. Nice speaking with you earlier, and thanks again for giving us the opportunity to lend you a hand!
I see my teammate, Anna, is working on your support case. She'll be in touch with her recommendations shortly after carefully analyzing the details from the chat. I'll continue to follow your case as it progresses, and I'll also share any valuable information here once we get to the root. Thanks again for working through this with us, and so sorry for any headaches!
Hi again, Laura ..and those following along who might have a similar question!
Circling back to share that my teammate, Anna, confirmed that the generated backup files are A-OK. The mass updater will update courses that have audio or video on the first slide.
Simply click Update Selected Files, and a backup copy of each file will be created in the same folder as the original. Then, re-upload the zip file with the original file name (not the one with backup at the end) to the LMS.
Appreciate you reaching out, and we're here if you need anything else!
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