Upgrade Storyline 2 to 3 - what happens to the print results button

The print result button works in HTML5 in Storyline 3

Hi Cheryl

interesting question.

I just tested a new project in SL360 and the print results button is available as an option but when published the HTML5 version returns a blank screen.  I have tested publish options HTML5 with flash and Flash with HTML5 - neither works when viewing in Chrome or Edge.

Sample .story file attached

I have a course in review at the moment where we are using the print results to debug a complex issue, works fine in HTML5

Wendy did you upload to a server to test?

oooeerr! I'm slightly worried, though am not considering SL360.

Can a staff member confirm it is OK for SL3, HTML5?

Hi Cheryl - I opened the file that Wendy shared above in SL3 and it's working for me :)

Wendy - opening/publishing your file in 360 works for me as well.

Hi Leslie

I've uploaded to my webserver and also published to Review?  I just tested again in Chrome through Review and i get a blank screen. I don't need this functionality at the moment  I was just testing when issue was posted but I'd be interested to know what I'm doing wrong.

Thanks Leslie

I apologize Wendy - I do get the same error when utilizing Review and this has been reported and prioritized with our team. I will add this thread so that I can update you when applicable.

Do you get the same issue when uploading the content to Tempshare like I did?

Bizarre Leslie - it works fine in Tempshare and I republished and re uploaded to my webserver and it's working there - just not in Review

Ok, we're on the same page then. We are aware of that issue :) 

Thanks for confirming Wendy! You're always a huge help here and I'm thankful for you.

Thanks Leslie - do you mean it's a known issue in Review or you know of my issue?

It is a reported/known issue specific to the Print Results button not working when SL360 content is published to Review. The new, blank tab is what I see happening as well.

Thank you!