Upgrades

I have an issue with upgrading articulate.

I bought articulate 2 months ago, since then I did 2 upgrades. First time I did it corrupted my file and I have to install and uninstall articulate. Today I have an upgrade notification and after clicking to upgrade,  goes to download and after doing that it shows that I have a 30 day trial, I have to enter my registration and do all install again. Am I doing the upgrade incorrectly, if so what is the best way to do upgrade when I get notification.

Thanks for your help,

Maria

 

 

 

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