Uploading Storyline French course to Skillport

Hi there,

I have been trying to upload my French course, which was published in SCORM 1.2 using Storyline, to Skillport. Once I am in Skillport Publisher, I select the publish tab, scorm 1.2 and then hit the "next" button. When I try to load the Storyline output folder onto Skillport, it automatically stays "unable to upload content with unsupported characters. Please use characters from A to Z and 0-9." However, I called the Skillport support team, sent them the zipped file and they have escalated my issue to the second level since they were also unable to load it on nor tell me why it did not accept my french accents, since Skillport does support multiple languages.

They think it might be in the Storyline files. So I took a look in the imsmanifest and made sure that the accents (which appeared as ?) were properly displayed in the imsmanifest file. I also check the root files to make sure no ? were placed where accents should be.

Should I be looking anywhere else? Does anybody know or has anybody encountered the same kind of problem while trying to load a french course from Storyline to Skillport? (please note that I tried to change the title name of the file to upload it to Skillport and it worked but when it displayed the course title in Skillport, it was filled with ? instead of the proper accents).

Thank you.