Uploading WMV file
Has anyone experienced any trouble uploading a WMV file to Storyline on the Windows XP system? When I click the video upload icon I'm able to search for the file. When I click to import the WMV file I get the following message:
THE SELECTED VIDEO COULD NOT BE IMPORTED. PLEASE ENSURE YOU HAVE THE LATEST VERSIONS OF WINDOWS MEDIA PLAYER AND THE APPLE QUICKTIME PLAYER INSTALLED ALONG WITH ANY REQUIRED CODECS.
I've contacted my IT department and they've confirmed that I have the most updated version of Windows Media Player installed for the Windows XP system.
Any thoughts on this one?