I'm sorry to hear you are experiencing this. Happy to assist you!
We have just released Update 67 for Storyline 360. As a first step, I would recommend updating your software to see if you are still having this issue within your project.
You will be able to launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
I am using cue points to display the layers as popups throughout the video. At the end of the timeline that includes the video, I have a replay button.
7 Replies
do you use variables to to control the layers?
Hello Stephanie!
I'm sorry to hear you are experiencing this. Happy to assist you!
We have just released Update 67 for Storyline 360. As a first step, I would recommend updating your software to see if you are still having this issue within your project.
You will be able to launch the Articulate 360 desktop app on your computer and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
If you are still having issues, please send along your project file in this forum or privately in a support case so we can take a closer look.
I am using cue points to display the layers as popups throughout the video. At the end of the timeline that includes the video, I have a replay button.
This is still happening even after updating.
Would it be better to use variables? Here are the two triggers per slide layer:
Here are the triggers inside the layer to hide the layer and resume the video.
yes there are problems with restart and trigger "on cue stop video"
i have added one more trigger
https://360.articulate.com/review/content/db2ca65a-d50f-40ca-9bea-5f7923b49ab5/review
first restart is faulty, second restart is ok, third restart faulty ...