URGENT - Translation help please - update - no support! had to do it manually

Oct 28, 2016

Good morning,

I need some urgent help please.  I am designing a course in Polish, so all content is already in Polish, and i have added a scene with 80 quiz questions.

To try and cut down on the DTP work I exported for Translation, and change the English words and phrases for the quiz slide results in the Word document. Remember all other text is already in Polish. I then import the Word file back into Storyline.  The text in the quiz question result layers remain in English. Why? Also when I now do a translation export, everything is in Polish. Why would Storyline not be reflecting the Polish wording on the quiz pages???

Please I need urgent support on this as my only other option would be to manually go and change 160 layers worth of text.


Many thanks


2 Replies
Ashley Terwilliger-Pollard

Hi Pierre,

Sorry that you ran into an issue and didn't get the support you expected. Our team who monitors the forums is online and reading through these mostly during the 8 am - 6 pm EST so it seems like that's why we initially missed you.

Our Support Engineers though are available 24/7 and you can reach out to them here.  If you'd like us to take a look at the files and what elements weren't translating we're happy to do so. You can share here in the forums or using the link above to connect with our Support Engineers.

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