If you wouldn't mind submitting a support case, we'll take a look and see if we can't solve your issue. Make sure to upload your .story file when submitting the case.
One of the most important rules of testing your published content is to be certain that you are performing your testing in its intended environment.
For example, if you are publishing for Web, you would need to upload the published contents to your web server for accurate testing. If you want to test your content locally, you will need to publish for CD, then use the Launch_Presentation.exe file to launch your presentation. The recently-discovered Chrome bug is just one reason that this is a good idea.
Please let us know if you need anything else. Thanks!
If you view published Articulate Storyline content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail. To test your published content and share it with others, upload it to the environment for which it was published. Here's how.
Please let us know if you need anything else, and have a great day!
7 Replies
Hi Gayle,
If you wouldn't mind submitting a support case, we'll take a look and see if we can't solve your issue. Make sure to upload your .story file when submitting the case.
Always Happy to Help,
Adrian
I am having the exact same problem , any answers for this would be great
Hi Gary,
Welcome to Heroes. Same thing as with Gayle. If you would submit a support case, we'll be glad to take a look for you.
Always Happy to Help,
Adrian
Good Morning Gary, and welcome to Heroes!
One of the most important rules of testing your published content is to be certain that you are performing your testing in its intended environment.
For example, if you are publishing for Web, you would need to upload the published contents to your web server for accurate testing. If you want to test your content locally, you will need to publish for CD, then use the Launch_Presentation.exe file to launch your presentation. The recently-discovered Chrome bug is just one reason that this is a good idea.
Please let us know if you need anything else. Thanks!
When using chrome, I am using the eTab, which also solves the problem for local QA test:
https://chrome.google.com/webstore/detail/ie-tab/hehijbfgiekmjfkfjpbkbammjbdenadd?hl=en
I have the same problem as well....looking for a solution...
Good Morning, A.
If you view published Articulate Storyline content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail. To test your published content and share it with others, upload it to the environment for which it was published. Here's how.
Please let us know if you need anything else, and have a great day!
This discussion is closed. You can start a new discussion or contact Articulate Support.